User experiences in a visual analytics business

Mariana Mărășoiu; Alan F. Blackwell

We report on an ongoing ethnographic study conducted at a data analytics company and discuss the multiple facets of user experience observed in this context. We describe in detail two interaction episodes of analysts working with visual analytics software and characterize them through the Patterns of User Experience framework. We discuss the implications of our observations and make some recommendations for future tool design.

Type of Publication: Paper
Conference: PPIG 2017 - 28th Annual Conference
Publication Year: 2017
Paper #: 21
TitleUser experiences in a visual analytics business
Publication TypePaper
AuthorsMărășoiu, M, Blackwell, AF
PPIG Workshop: